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Terms and Condition

1. Introduction

Welcome to tressleyhair.com. This website is owned and operated by MS Global Exports . By accessing or using our Site and purchasing our products, you agree to be bound by these Terms and Conditions. If you do not agree to all of these Terms, you are prohibited from using this Site.

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2. General Conditions

We reserve the right to refuse service to anyone for any reason at any time. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, or access to the Service without express written permission by us.

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3. Products and Accuracy of Information

TressleyHair specializes in high-quality hair extensions and related products. We have made every effort to display as accurately as possible the colors, textures, and images of our products.

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  • Natural Variation: Please note that human hair is a natural product. Slight variations in texture, wave pattern, and color may occur between bundles. These are not defects but rather characteristics of natural hair.

  • We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, though we strive for the highest quality standards.

  • We reserve the right to limit the sales of our products or services to any person, geographic region, or jurisdiction.

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4. Pricing and Payment

Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

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  • All payments must be received in full before products are shipped.

  • We accept Credit cards, PayPal, and Bank Transfer.

  • You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.

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5. Shipping and Delivery

  • International Shipping: As an export business, we ship internationally. Shipping costs and delivery times may vary depending on the destination and customs processing.

  • Customs and Duties: International shipments may be subject to import taxes, duties, and customs fees, which are levied once a shipment reaches your country. These charges are the recipient's responsibility. MS Global Exports has no control over these charges and cannot predict what they may be.

  • Processing Time: Orders are typically processed within 2-3 business days.

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6. Returns and Refunds

We want you to be completely satisfied with your TressleyHair purchase.

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  • Eligibility: To be eligible for a return, your item must be unused, uncut, unwashed, and in the same condition that you received it. It must also be in the original packaging with all tags attached.

  • Timeframe: You must initiate a return within 7 days of receiving your order.

  • Non-Returnable Items: Custom orders or items that have been chemically treated, cut, or altered by the customer cannot be returned.

  • Refund Process: Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, a refund will be processed to your original method of payment.

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7. Intellectual Property

The content on this Site, including but not limited to text, graphics, logos, images, and software, is the property of MS Global Exports and is protected by Indian and international copyright laws. The name TressleyHair is a trademark of MS Global Exports.

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8. Limitation of Liability

In no case shall MS Global Exports, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, arising from your use of any of the service or any products procured using the service.

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9. Governing Law and Jurisdiction

These Terms and Conditions and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of India.

Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located in Sattenapalli, Andhra Pradesh, India.

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10. Changes to Terms and Conditions

You can review the most current version of the Terms and Conditions at any time on this page. We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms and Conditions by posting updates and changes to our website.

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11. Contact Information

Questions about the Terms and Conditions should be sent to us at:

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MS Global Exports (Tressleyhair.com)

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  • Email: info@tressleyhair.com

  • Phone: +91-9000908705

  • Address: D.No: 4-12-42/1C, Ground Floor, Revenue Ward No 1, Phirojmandir road, Sattenapalli, Palnadu(DT), Andhra Pradesh, India. 522403.

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